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Terms of Service

This page provides references to the policies and agreements that apply to all products and services and your dealings with TDA Webdesign a division of WebDirect Australia Pty Ltd and all associated companies and resellers.

Quick Reference

  • Domain Names
    Customers purchasing domain name registration, renewals, transfers, domain back order, domain privacy are subject these Domain Name Terms and Terms of Service.

  • Hosting
    Customers purchasing hosting services, renewals or transfers are subject to Web Hosting Terms, Email Hosting Terms and Terms of Service.

  • Design Services
    Customers purchasing design services, renewals or updates are subject to Web Design Terms, Logo Design Terms and Terms of Service.

  • Services & Products
    View the Terms of Service for general products and services above. ADHOC programming, design and website debugging services are available to active or new clients.  Standard hourly fees of AUD$110 + GST  apply unless priority support services and support agreements have been agreed apon.

  • Privacy Policy
    The Privacy Policy governs all collection, storage, and use of information gathered through this Website.

  • Billing
    We accept Visa, Master Card, Paypal, Cheque and EFT. If you are paying by Cheque or EFT you must email us and advise of remittance and make payment well before the due date. Failing to notify may cause and interruption to your service as it requires a manual update of your account. Clients are encouraged to pay by credit card or PayPal as it is the easiest way to handle payment and is instant.

  • Payment terms:
    Invoices for products and/or services are payable within 14 days of invoice date unless prior arrangements have been made in writing with Director(s) of WebDirect Australia Pty Ltd. Accounts that are more than 30 days past due will receive a reduced level of service for hosting, website updates or support. WebDirect Australia Pty Ltd retain the right to withhold and/or suspend a service when an account remains more than 45 days past due. Should your service be suspended, a service reconnection charge may apply. This charge includes our accounts administration, technical service tasks and any supplier reconnection costs and is likely to be in excess of $125. In the event a collections agent is engaged, all recovery fees and charges will be added to the outstanding amount. 

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Content Management Systems (CMS)
Looking for a website where you manage all the content, images and webpages yourself? Read more
Website Applications
Do you have an idea that needs to be turned into reality? Read more
Website monitoring - ensure your website is always available, we monitor website pages, website ports, email monitoring, database monitoring plus custom ports